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Information on returns - click here 1. What if the item I order is out of stock? 1. What if the item I want is out of stock ? We have the ability to re-order certain items. Please email us & we will let you know if we can re-order for you and how long it will take. 2. How do I determine what size to order ? We stock large size shoes for women. Nearly all of the designers we carry manufacture their shoes according to European sizes. Please see our Size Guide to determine your correct size. When we think that a shoe's size may not adhere to the stated conversion, we have done our best to determine the correct corresponding size. Please read the "fit tip" when it appears. 3.What if you don't carry my shoe size ? We at large-size-designer-shoes.com are striving to meet the needs of all who need a large size womens shoe. Please email us at sales(at)large-size-designer-shoes.com to let us know your needs & we will do our best to meet them. The more of this kind of feedback we hear the more pressure we can put on the shoe companies to manufacture stylish shoes in larger sizes. 4. What forms of payment do you accept? We accept the following credit cards:
Please contact us as soon as possible via email at sales(at)large-size-designer-shoes.com to modify your order & we will do everything we can to accommodate your wishes, including cancellation if so requested. We understand that shopping for Large size shoes can sometimes involve a change of mind! You will receive an order confirmation via email once your order has been received. A shipping confirmation email will be sent once your order has been dispatched, you will receive an An Post (Irish postal service) tracking number and details for you to track your package online. 7. Do I pay Sales tax or V.A.T. on my order? If you reside outside EU the total amount you see in your shopping cart will be deducted by 21.5%. This will be calculated when you proceed through the checkout phase. When you select a shipping destination outside Europe the shopping cart is automatically updated and your total will be reduced. If you reside within Europe you will be charged sales tax. Prices are shown with Irish V.A.T. included (21.5%). 8. How do I contact customer service? You can contact us by email -sales(at)large-size-designer-shoes.com
or by post, our address is:
9. Will large-size-designer-shoes.com have seasonal sales? large-size-designer-shoes.com, like offline shops, offer seasonal sales, and there are links to the SALE page from the SHOES and ACCESSORIES pages. Due to the exclusive nature of our stock, we can't guarantee that an item will still be available for purchase late in the season. Yes, we are happy to accept orders by phone, call us on any of the above numbers 11. Do large-size-designer-shoes.com ship to PO boxes? No we do not ship to PO boxes. Yes, your package is insured up to a value of €320 in the UK & Ireland when sent by registered post. For customers in the EU - our prices are VAT and duty inclusive so you will not have to pay any extra upon delivery. For custormers outside of the EU the sales tax of 21.5% will be removed at checkout. However local taxes and duties will be applied at the point of import 14. I did not receive a return form with my return label! What do I do? |
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